Operational Support Manager

Autres détails

Fonction

Act as a team lead, collaborating closely with our client facing Administrators and Accountants using eFront to ensure the appropriate delivery of client service
Act as a higher authority for recording static data and transactional data on to eFront
Manage and review incoming requests to prioritise and delegate effectively
Support teams with achieving their desired outputs for system reporting by leading the process and coordinating all relevant parties
Prepare scoping documents to capture client’s bespoke reporting requirements
Advise teams on best practice for system inputs
Monitor and review adherence to best practice
Attend meetings with client teams and clients to provide status updates and technical insight
Supervise and assist in the training and development of staff
Arrange and manage the appraisal process for members of staff

Proven relevant experience supported by a relevant professional qualification (ACCA or ACA)
Previous experience in people management
Excellent interpersonal skills are required to develop close working relationships with colleagues, clients and business contacts
Computer literacy, word processing and spread sheet skills are essential
Sound technical financial services knowledge (to be supported through our client'sAcademy)
Evidence of accounting responsibility for a client relationship or a significant part of a major client relationship
Previous experience with eFront FIA would be an advantage

Luxembourg

08.09.2023

Constantinou

Equipe

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