Client Relationship Manager

• Act as a primary point of contact for clients
• Assess client needs and objectives
• Provide information on the client's services
• Address client inquiries and concerns promptly
• Collaborate with internal teams to meet client needs
• Attend webinars and fairs

For this position you must be willing to invest time in your training.
Otherwise, the following aspects are relevant:

• Relevant work experience
• Fluent in English and German
• Enjoy dealing with customers on the phone, chat, email and in person.
• Interest in the financial markets and willingness to learn more about them.

Our client is an online broker company, established in Luxembourg since 1998.
They focus on derivatives. They do not target the mass market. Their selling points are their services and their technology.
They win every year awards for having one of the best client communication.
The highest value of the company is "Quality - Innovation - Safety"

German and English is the company language, but they are international.
This company has an open workspace based in Bertrange, Luxembourg.